Tenants Contents Insurance

Tenants Contents Insurance

We arrange tenants’ contents insurance schemes for housing associations and other providers of social housing.

Working in partnership with you, we want to make tenants’ contents insurance available to as many residents as possible and provide peace of mind to the vulnerable and financially excluded.

We are dedicated to raising awareness and maximising take up of your scheme for everyone’s benefit.

Why Work with Aon?

Aon has been working with councils and housing associations on tenants’ contents insurance schemes for over 30 years and are committed to social inclusion;
raising the level of understanding of home contents insurance and its benefits.

As one of the UK's leading insurance brokers, our success is based on our personal level of service to our clients, giving you the peace of mind that we will deliver
an ongoing, professional service for your scheme.
In 2022, 100% of our clients said they were satisfied with the service they receive from Aon*.

Partnering with Aviva

Each scheme is underwritten by Aviva Insurance Limited, one of the UK’s largest insurers*, providing the confidence of a recognisable and trusted name as well as ensuring a quality claims service.

We have been working with Aviva for 20 years, using our collective knowledge and experience to support and maximise the success of our schemes.

Support for Your Scheme

Your Aon client manager will work with you to raise awareness of the scheme amongst residents and front-line staff. When you become a client, you will be given exclusive access to our Tenants’ Contents Insurance Marketing Portal which gives you the option to choose from various campaigns, formats and mediums, all completely free of charge.

Whether it’s a flood, fire or burglary campaign, the portal offers pre-approved assets and templates – including posters, web and email banners, and social media adverts - automatically populated with your council’s specific profile, including logo, contact details, and pricing.

* Source: Aon Registered Social Landlords CSAT Survey, October 2022 (Sample: 46)

Other marketing support we can provide includes:
Event support including banners and flyers for residents’ events.
Flyers sent out with your rent statements.
Newsletter / website articles for you to publish in your newsletters, on your website, or on your social media pages.

What Our Customers Say

Dudley Metropolitan Borough Council, August 2022

"We have worked with Aon for over 10 years, the home contents insurance scheme offers a wide range of competitively priced cover for policyholders including additional cover items such as personal belongings, hearing aids and mobility scooters."

The Royal Borough of Kingston Upon Thames, August 2022

"Our tenants and leaseholders are offered low price premiums for excellent coverage. Aon has supported us with all aspects of the scheme and the client manager has been helpful and quick to respond to any queries."

Client, January 2022

"Aon worked quickly and efficiently on our behalf and the scheme was moved successfully without any problems. They also made several improvements to the existing scheme, including reducing the rate, improving the covers and gave [us] the marketing tools to promote the changes to our residents."

Click here to read our article on The Social and Financial Good from Providing Tenants with Access to Contents Insurance

In the News

Helen Povah, Client Director talks to Stronger, ALARM’s quarterly journal about tenants’ contents insurance and how millions of people are missing the financial resilience it can bring, July 2021

Tenants’ contents insurance is arranged by Aon UK Limited and underwritten by Aviva Insurance Limited. Aon UK Limited is authorised and regulated by the Financial Conduct Authority.

The following products or services provided by Aon UK Limited are not regulated by the Financial Conduct Authority: Launchpad - TCI Marketing Portal

For more information on a tenants’ contents insurance scheme for your housing association, contact:

Teri Rowlands NEW
Teri Rowlands
Programmes Manager

03308 285 481
[email protected]

Monday - Friday
9am - 5pm